Great work done by Sandy/Don and team. I highly recommend Naperville Windows & Doors for following reasons. 1) The window estimate included specifications with diagrams and operational configuration along with detail pricing for each structure member. I have collected several estimates and none of them came with so much of clarity and fairness in pricing. 2) The installation team was highly experienced and finished the job in 2 days for 19 windows with all my concerns addressed to satisfaction.
Very good and professional team , they know how to do the business !
Naperville Windows and Doors has now done 2 two window jobs for us. First our main floor, then our upstairs. The process from quoting to the day installation happens is always such a breeze. They are very professional and do amazing work. Highly recommend!
My entire experience was Awesome. Great Windows and great service. Install was on time and they did a great job. I did my shopping around too and they also had the best price. Would definitely recommend.
I recently had 24 windows and glass patio door replaced by NWD. I first got estimates from about 6 companies back in 2019 and NWD was one of them. They weren’t the lowest priced but they weren’t the most expensive either. All were within a couple thousand dollars. One company was outrageously high. I was unable to get the windows done back then. Fast forward to 2023. I decided this is the year to get them. This time I only called NWD and requested an updated quote. I was confident that they would be reasonably priced so I did not contact other companies. The updated estimate was few thousands more than 2019 which was understandable considering the economy and recent pandemic. Pros: - They were the only company that provided a presentable professional estimate. - They worked very well with me to provide my HOA with all necessary information in order for me to get approval. Follow-ups were super fast. - Once approved, Don came out and took measurements again and pointed things out to me. He walked me through the process and set clear expectations. - Sandy and Viktoria were responsive to any questions I had. By the time the windows came in, I had some major deck issues. They said not to worry. They brought plywood to make it safe for them to work. - Day of installation I met Joe, Jerry, and Patrick. They were professional, on time every single day, and worked fast but did not cut corners. I could tell Joe was obsessed about making everything perfect. They cleaned up at the end of every workday. Last day of installation, Joe walked me through how to operate the windows and the glass door and all the options that I now have available that I didn’t have before. Cons: I absolutely cannot think of one thing I was unsatisfied with. Overall, I am completely satisfied with Naperville Windows and Doors. I hope they never advertise because they do not need to. I have gotten compliments from many neighbors…even some I didn’t know very well. I would definitely recommend them to anyone and if you’re someone who likes a professional company that does exactly what they said they would do, answers questions without being snarky, professional employees, no pressure sales, or trying to up-sell you, then this is the company for you. Thank you Sandy, Don, Viktoria, Joe, Jerry, and Patrick for making this the best experience I’ve ever had with a Contractor. I cannot express my appreciation to these people enough.
Fabulous company. I bought a new, large bow window for my kitchen. They use Marvin windows and had a window with all wood interior and fiberglass exterior. The wood stain on the inside is beautiful and matches my adjacent cabinets perfectly, and the outside looks great. They were very professional, thorough, patient, nice, affordable, and highly skilled in their workmanship. I talked with several companies before deciding to go with Naperville Windows and Doors. This company was by far the best. I highly recommend them.
Naperville W&D blew my mind from start to finish! Extremely fast response from the quote through installation. I initially reached out for a quote via email, and they responded within 2 hours with a quote for the entire project. Very responsive to my 1,000,000 questions, worked with me on financing options and helped me pick the product that was right for me (even gave me new quotes when I changed what I wanted over and over again). Finally placed the order, was quoted 7-10 weeks for install, yet the windows came in within 4!!! Scheduled my install, and they let me know they had an earlier appointment which I took. Installers showed up on time, worked ALL day and did a bang up job! Far exceeded my expectations. The attention to detail was mind blowing. From the window trim, to the touch up paint on my walls, to the clean up, I cannot believe how good of a job they did. It was the definition of white glove service. When the project was finished I got a full tutorial on how to use/clean the windows, and some tips on how to keep them in good shape. I cannot recommend this company enough, if I could give 10 stars I would. Definitely recommend!
The crew was outstanding. So respectful of our home, removed shoes, placed runners to protect floors. The crew was extremely hardworking and were conscientious. Office staff were very responsive with an estimate and kept us informed with all stages of our window installation. Beautiful job!!
Excellent service, quality, and price. Great to work with. Everything was perfect. We have gotten so many compliments on the new door.
I only wanted half the windows replaced in my house. After looking at the incredible job they did, I told them to replace the rest of the windows in the house. I can not believe the incredible job they did. I have a rental and I am having them do that as well.
They installed our new patio door. It is wonderful and everyone has been super helpful.
Experience The Naperville Windows & Doors® Difference
Naperville Windows & Doors® was founded with a single purpose - to provide the homeowners of Naperville and the surrounding area with a better choice in a replacement window & door company. To do this, we knew that we had to offer better quality windows at great prices, and back them with a higher level of service and the most professional installations. We understand that you have many choices when it comes to door or window replacement, which is why we strive to provide nothing less than the best experience possible. This includes free consultations, professional/expert installation, 5 year workmanship warranty, lifetime manufacturer warranties, and our 100% satisfaction guarantee.